About Us
Writing about ourselves isn't something we find easy, we don't like to boast. We just like to treat everyone as we'd like to be treated. However we do recognise that you'd like to know more about us, what we stand for, what can you expect as our client.
A lodestone is an ancient magnetic stone used by mariners to guide them on their voyages of discovery.
You are the captain of your ship, our aim is to help you navigate safely to your home port.
Join the Voyage
All Aboard
We're passionate about sustainable housing throughout the UK.
People in homes that they want, love and cherish. Being productive, happy and healthy. Unencumbered by worry, stress and compromise.
To further this goal, we can guide you to your best mortgage. Ensure the appropriate protection for the lifetime of that mortgage. And proactively present alternatives that will benefit you as soon as they become apparent.
This requires developing a relationship of understanding, empathy and honesty. If you need tough love or a reality check then we'll do it, always with respect, care and offering a solution.
We're not here to make money from you. We want your success and satisfaction to be at the heart of our growth and reputation. The money will then take care of itself.
'Sustainable' to us is more than just carbon footprints, it's sourcing a mortgage that you can service without negatively affecting the rest of your life, for the duration of the mortgage.
The more people with homes, be they owned, mortgaged or rented the happier, safer and more prosperous society can be.
Honesty
We are straight talking. Some don't like this, but better to know where you stand as soon as possible.
We won't waste your time.
If we can't help, we'll tell you.
If we think you can do better elsewhere - we'll tell you.
Our advice is straightforward, honest, and jargon free.
Service
This is at the heart of everything we do. If you're not happy, neither are we.
We pride ourselves on the 1st class service we give, and our clients seem to like it. Hundreds of them have used us numerous times, and they happily recommend us to their friends, family and colleagues.
We tailor the service to the individual. If you want us to we'll run beside you all the way to the finish line. Equally we're just as happy catching up when you need.
You'll have 24/7 access to our client portal to keep up to date with progress whenever you want.
Knowledge
Many clients feel that their situation is unique, and that there's little that can be done for them.
We'd say differently. There isn't a situation that we haven't come across before, so don't worry if your circumstances are different.
Just get in touch and we'll do the rest.
Insight
This keeps you ahead of the game.
Were constantly monitoring the market, and keeping up to date with breaking news.
We monitor interest rates, and market mutterings, to bring you the best user friendly guidance that sets us apart from the rest.
The Pilot
Craig Fish, Founder
Lodestone Mortgages and Protection
Hello, I've worked in financial services my entire working life (that's a long time,) and in mortgage broking specifically for almost 20 years.
I've always wanted to be my own boss. First I became a mortgage broker on a self-employed basis, but that wasn't enough. I wanted to create a lasting brand that reflected me and my ethos.
When a client visits me, I believe they want to know only a few key things: Can they get a mortgage, how much will it cost, and what happens next and into the future? Of course, they want to receive the best advice (they will), and to know that they are getting a good deal (that too), but these three questions are their main drivers.
I'm passionate about straightforward, no nonsense advice that is given in plain English. (That's my northern heritage coming through there!) Obviously there are the regulatory things that must be said but I believe in getting efficiently to the point.
If I can't help you, I will tell you. I won't waste your time. This straight-talking approach blended with empathy and understanding is what I believe has led many clients to use my services time and time again, and to refer me to their friends and family.
I also have this real drive to deliver. In this modern, post pandemic, post credit crunch, world of mortgages, lenders are asking many more questions of clients and in many cases, you would be forgiven for thinking that they just don't want to do business.
This is where I come into my own. Where I believe it is right to do so, I will fight harder than anyone to secure the best outcome for my clients, and I will not give up until I deliver.
What you will get:
Plain English, straight talking, honest and impartial advice, proactivity, friendly nature, someone who cares.
What you won't get:
Jargon, waffle, pressure to buy, hard sell, sales pitch, broken promises.
I hope that having read the above, you feel confident in putting your trust in Lodestone to provide you with the service that you deserve, and securing the right mortgage to make your journey complete.